FAQs
Commonly asked questions about your products, shipping, returns, etc., with clear and concise answers.
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What makes Jura's socks different from other ski socks?
Our socks are uniquely designed with integrated grip technology, designed to enhance your skiing experience by providing stability and control. This feature helps keep your socks in place, reducing slippage and allowing for more precise movements during both uphill and downhill skiing. It's crafted to work seamlessly with your boots, ensuring a secure fit without compromising comfort.They are made from Merino wool, for superior comfort and durability.
Where are Jura's products made?
The location where our products are made varies and is always specified in the product description for each item. However, our ski socks are proudly made in New Zealand, renowned for its exceptional quality wool and sustainable manufacturing practices, while our hats are crafted in Finland, known for its expertise in winter gear. We ensure that all of our products, no matter where they are made, meet our high standards for performance, comfort, and durability.
How do I choose the right size for my Jura socks?
Please refer to our detailed size chart, which provides guidelines based on foot measurements.
Are Jura socks suitable for both skiing and snowboarding?
Absolutely! Our socks are designed to meet the needs of both skiers and snowboarders, offering comfort, stability, and warmth for all winter sports enthusiasts.
Can I wash my Jura socks in a washing machine?
Yes, our socks are machine washable. We recommend washing them in cold water with similar colors and inside out.
Can I wash my Jura beanie in a washing machine?
Yes, our hats are machine washable. We recommend washing them in cold water with similar colors.
Can I dry my Jura socks in a dryer?
We recommend air drying to preserve the quality and durability of the socks. If you choose to put them in the dryer, avoid tumble drying to maintain the integrity of the integrated grips and fabric. Merino wool is delicate, and drying it at high temperatures can cause shrinkage and compromise both the fabric and the performance of the socks.
Can I dry my Jura beanie in a dryer?
We recommend air drying to preserve the quality and durability of the beanie. Merino wool is delicate, and drying it at high temperatures can cause shrinkage and compromise both the fabric and the performance of the beanie.
What is your return policy?
We accept returns within 30 days of purchase, provided the socks are in their original, unworn condition. For more detailed information, please visit our Returns and Exchanges page.
Do you offer any discounts for bulk orders?
Yes, we offer special pricing for bulk orders. Please visit our Wholesale Inquiries page for more information or to inquire about specific needs.
How sustainable are Jura Alpine Gear products?
Jura Alpine Gear is committed to sustainability by partnering with manufacturers who prioritize eco-friendly practices and responsible sourcing. Our products are designed to minimize environmental impact through the use of high-quality, sustainable materials. Additionally, we utilize 100% recyclable packaging for all shipments, promoting a circular economy. While we continually strive to improve our practices, our dedication to environmental responsibility ensures that each product meets high standards of sustainability. For more, click HERE
Do you ship internationally?
Currently, we only ship within the United States. We do not offer international shipping at this time.
Do you offer any discounts for military or first responders?
Yes, we honor our military and first responders with a special discount. Please visit our Military & first Responders page for details on eligibility and how to apply.